Technician Vetting

Every technician on PitStopr undergoes a comprehensive verification process before they can accept jobs.

ASE certification or equivalent credential verification

Minimum 2 years of professional experience required

Skills assessment and reference checks

Ongoing performance monitoring and customer feedback review

Secure Payments

All payments on PitStopr are processed securely through Stripe, a trusted global payments platform. Your payment information is protected with bank-level encryption, and funds are only released after you approve the service.

Bank-level security and encryption

PCI-compliant payment processing

Transparent, digital payment records

Protection against unauthorized charges

PitStopr never handles or stores your full payment details. Payments are processed securely through Stripe to ensure a safe, reliable experience for both customers and technicians.

Clear Communication

Clear, professional communication is central to the PitStopr experience.

Technicians follow professional conduct guidelines

Real-time service updates and ETA tracking

Photo documentation of completed work

Post-service summary and stored service records

Dispute Resolution

When issues arise, we have a fair and transparent process to resolve them.

Documented review process for all disputes

Fair mediation between customers and technicians

Service guarantee for qualifying issues

Escalation path for unresolved concerns